{"id":265925,"date":"2023-01-14T13:50:07","date_gmt":"2023-01-14T12:50:07","guid":{"rendered":"https:\/\/mapit.me\/help-app\/"},"modified":"2024-03-14T17:14:59","modified_gmt":"2024-03-14T16:14:59","slug":"help-app","status":"publish","type":"page","link":"https:\/\/old.mapit.me\/en\/help-app\/","title":{"rendered":"Help app"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Secci\u00f3n&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|100px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|true&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;PRIMEROS PASOS&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;20px|0px|8px|0px|false|true&#8221; 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background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px|8px|8px|0px|false|false&#8221; custom_padding=&#8221;2px|16px|2px|16px|true|true&#8221; custom_css_main_element=&#8221;width: 100%;||text-align: center;\t&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;#bateria&#8221; button_text=&#8221;BATER\u00cdA&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;BATERIA&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#000000&#8243; button_bg_color=&#8221;#FFFFFF&#8221; button_border_width=&#8221;1px&#8221; button_border_color=&#8221;#dc182d&#8221; button_border_radius=&#8221;100px&#8221; button_font=&#8221;Proxima Nova Extra Condensed Semibold|||on|||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px|8px|8px|0px|false|false&#8221; custom_padding=&#8221;2px|16px|2px|16px|true|true&#8221; 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_builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#000000&#8243; button_bg_color=&#8221;#FFFFFF&#8221; button_border_width=&#8221;1px&#8221; button_border_color=&#8221;#dc182d&#8221; button_border_radius=&#8221;100px&#8221; button_font=&#8221;Proxima Nova Extra Condensed Semibold|||on|||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px|8px|8px|0px|false|false&#8221; custom_padding=&#8221;2px|16px|2px|16px|true|true&#8221; custom_css_main_element=&#8221;width: 100%;||text-align: center;\t&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;#traspaso&#8221; button_text=&#8221;TRASPASO MOTO&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;TRASPASO MOTO&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; 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button_border_radius=&#8221;100px&#8221; button_font=&#8221;Proxima Nova Extra Condensed Semibold|||on|||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px|8px|8px|0px|false|false&#8221; custom_padding=&#8221;2px|16px|2px|16px|true|true&#8221; custom_css_main_element=&#8221;width: 100%;||text-align: center;\t&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;PRIMEROS PASOS&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;24px|0px|0px|0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;PRIMEROS PASOS&#8221; module_id=&#8221;primerospasos&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#dc182d&#8221; header_2_font=&#8221;Proxima Nova Extra Condensed Semibold||||||||&#8221; header_2_text_color=&#8221;#dc182d&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|6px|0px|false|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>PRIMEROS PASOS<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;\u00bfC\u00f3mo activo Mapit en mi primer trayecto?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Necesitamos que realices un primer trayecto de unos 15 minutos, para que tu dispositivo Mapit se enlace con la se\u00f1al GPS. En cuanto se detecte la se\u00f1al, se activar\u00e1 la localizaci\u00f3n y tu Mapit comenzar\u00e1 a comunicar.<\/p>\n<p>En caso de que la se\u00f1al no se detecte transcurridos los 15 minutos, repasa los siguientes puntos:<\/p>\n<ul>\n<li>El trayecto ha sido corto o muy r\u00e1pido\u2026 por favor, vuelve a realizarlo, esta vez un poco m\u00e1s largo y menos r\u00e1pido.<\/li>\n<li>A veces, si el d\u00eda est\u00e1 muy nublado y llueve mucho, a la se\u00f1al GPS es m\u00e1s d\u00e9bil\u2026 te pedimos un poco de paciencia.<\/li>\n<li>Te encuentras en una zona sin cobertura GPS, por ejemplo un parking subterr\u00e1neo o una zona aislada. Debes desplazarte para buscar una zona con cobertura GPS.<\/li>\n<\/ul>\n<p>Si el error persiste, por favor contacta con nosotros en <a href=\"mailto:atencioncliente@mapit.me\">atencioncliente@mapit.me<\/a> y te daremos una soluci\u00f3n inmediatamente.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Acabo de activar Mapit pero no se actualiza la posici\u00f3n. \u00bfQu\u00e9 puede ocurrir?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Si lo has activado por primera vez o llevaba un tiempo desactivado, es necesario que hagas una ruta con la motocicleta de 15-20 minutos para que pueda reanudar las comunicaciones y refrescar la posici\u00f3n.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfQu\u00e9 significan los diferentes s\u00edmbolos de colores de mi moto?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Cuando hayas realizado el primer trayecto, ver\u00e1s en el mapa tu dispositivo Mapit representado por uno de los siguientes s\u00edmbolos:<a href=\"mailto:atencioncliente@mapit.me\"><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/status_device1.png\" width=\"402\" height=\"134\" alt=\"\" class=\"wp-image-34897 alignnone size-full\" style=\"display: block; margin-left: auto; margin-right: auto;\"><\/p>\n<ul>\n<li><strong>Verde<\/strong> indica que hay vibraci\u00f3n o que el dispositivo Mapit se encuentra en trayecto.<\/li>\n<li><strong>Amarillo<\/strong> indica que tu dispositivo Mapit est\u00e1 en reposo, listo para recibir alertas.<\/li>\n<li><strong>Rojo<\/strong> indica que tu dispositivo Mapit est\u00e1 en un nivel bajo de bater\u00eda<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfPor qu\u00e9 mi dispositivo no tiene se\u00f1al o no tiene datos?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Si todav\u00eda no puedes ver tu moto sobre el mapa, comprueba lo siguiente:<\/p>\n<ul>\n<li><strong>Mapit en estado \u2018NO HAY SE\u00d1AL\u2019:<\/strong> Puede deberse a que la SIM del dispositivo todav\u00eda est\u00e1 en proceso de activaci\u00f3n, el Mapit no tiene bater\u00eda o est\u00e1 mal instalado.<\/li>\n<li><strong>Mapit en estado &#8216;NO HAY DATOS&#8217;:<\/strong> aparece cuando no se detecta posici\u00f3n GPS. Puede deberse a que todav\u00eda no has hecho el primer trayecto de al menos 15 minutos o que te encuentras en una zona sin cobertura GPS.<\/li>\n<\/ul>\n<p>En cualquier caso, si necesitas asistencia para visualizar tu moto sobre el mapa, escr\u00edbenos a <a href=\"mailto:atencioncliente@mapit.me\">atencioncliente@mapit.me<\/a><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;SUSCRIPCION&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;32px|0px|0px|0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;SUSCRIPCI\u00d3N&#8221; module_id=&#8221;suscripcion&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#dc182d&#8221; header_2_font=&#8221;Proxima Nova Extra Condensed Semibold||||||||&#8221; header_2_text_color=&#8221;#dc182d&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|6px|0px|false|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>SUSCRIPCI\u00d3N<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;\u00bfC\u00f3mo funciona la renovaci\u00f3n?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>La renovaci\u00f3n es anual, y el cobro de la misma ser\u00e1 cargado al m\u00e9todo de pago que figura de forma predeterminada. Desde el momento en el que tu suscripci\u00f3n se reactive y\/o renueve, comenzar\u00e1n a contar los 365 d\u00edas de vigencia.<br \/>Podr\u00e1s ver tu fecha de renovaci\u00f3n en la pesta\u00f1a Informaci\u00f3n &gt; Suscripci\u00f3n &gt; Renovaci\u00f3n. De todas formas, te enviaremos un correo electr\u00f3nico a modo de recordatorio antes de tu fecha de renovaci\u00f3n para evitar que tu servicio se interrumpa.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfCu\u00e1nto cuesta la renovaci\u00f3n?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]El importe es de 39,95\u20ac al a\u00f1o (3,33 euros\/mes). Podr\u00eda estar sujeto a promociones y\/o campa\u00f1as existentes que podamos notificar a ciertos usuarios seg\u00fan criterios de selecci\u00f3n.[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfC\u00f3mo puedo darme de baja?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Para consultar el estado de tu suscripci\u00f3n o cancelar la renovaci\u00f3n autom\u00e1tica, inicia sesi\u00f3n en la app y entra en la secci\u00f3n \u201cPerfil\u201d. El servicio se mantendr\u00e1 activo hasta la fecha que indica tu suscripci\u00f3n.<\/p>\n<p><span aria-label=\"\" class=\"c-mrkdwn__br\" data-stringify-type=\"paragraph-break\"><\/span>Te recordamos que la suscripci\u00f3n al servicio de Mapit es anual, y no est\u00e1 contemplado ning\u00fan reembolso por el tiempo no consumido. En caso de venta del veh\u00edculo, conservaremos los d\u00edas restantes para que puedan aplicarse a tu pr\u00f3ximo veh\u00edculo con Mapit. Si tienes dudas acerca de c\u00f3mo transferir el veh\u00edculo con un Mapit instalado escribe un mensaje <a target=\"_blank\" class=\"c-link\" data-stringify-link=\"mailto:atencioncliente@mapit.me\" delay=\"150\" data-sk=\"tooltip_parent\" aria-haspopup=\"menu\" aria-expanded=\"false\" href=\"mailto:atencioncliente@mapit.me\" rel=\"noopener noreferrer\">atencioncliente@mapit.me<span aria-label=\"(se abre una pesta\u00f1a nueva)\"><\/span><\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfC\u00f3mo puedo reactivar mi suscripci\u00f3n cancelada? &#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Para reactivar el servicio deber\u00e1s contactar con nosotros al correo <a href=\"mailto:atencioncliente@mapit.me\">atencioncliente@mapit.me<\/a> en el plazo de 180 d\u00edas despu\u00e9s de la cancelaci\u00f3n. Pasados los 180 d\u00edas, el dispositivo ser\u00e1 desactivado permanentemente y en el caso de querer disfrutar del servicio de nuevo, ser\u00e1 necesaria la compra e instalaci\u00f3n de un nuevo dispositivo por 189,95\u20ac.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfQu\u00e9 hago si vendo mi moto pero me quedo el Mapit para mi otra moto?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; module_id=&#8221;primerospasos&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>En este caso, necesitamos que nos comuniques el cambio de moto a trav\u00e9s del correo <a href=\"mailto:atencioncliente@mapit.me\">atencioncliente@mapit.me<\/a>, para que podamos actualizar los datos de tu nueva moto.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;NOTIFICACIONES&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;32px|0px|0px|0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;NOTIFICACIONES&#8221; module_id=&#8221;notificaciones&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#dc182d&#8221; header_2_font=&#8221;Proxima Nova Extra Condensed Semibold||||||||&#8221; header_2_text_color=&#8221;#dc182d&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|6px|0px|false|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>NOTIFICACIONES<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;\u00bfNecesito tener internet para que funcione?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Es necesario que tu smartphone disponga de conexi\u00f3n a internet para poder acceder a la App, recibir alertas o consultar tu posici\u00f3n. El dispositivo funciona con una red de internet no vinculada a tu smartphone por lo que, si pierdes la conexi\u00f3n en tu m\u00f3vil y en ese momento el Mapit detecta un movimiento, recibir\u00e1s la alerta cuando vuelvas a tener red de internet.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfPor qu\u00e9 no me funcionan las alertas de movimiento?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Primero de todo, has de tener en cuenta que para que se genere una notificaci\u00f3n, la moto ha de estar en reposo. En caso de que ya haya generado una alerta de movimiento, para recibir otra, tienes que dejarla reposar, por lo menos, 7\/8 minutos para que genere una de nueva.<\/p>\n<p>Para poder recibir correctamente las alertas de movimiento, aseg\u00farate de tener activas las alertas de movimiento tanto generales como de Zonas:<\/p>\n<p><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/notifications_1-1.png\" width=\"191\" height=\"401\" alt=\"\" class=\"wp-image-34820 alignnone size-full\" style=\"display: block; margin-left: auto; margin-right: auto;\"><\/span><\/span><\/p>\n<p>Si las alertas en la app est\u00e1n activas y sigues sin recibir notificaciones, aseg\u00farate que ning\u00fan ajuste del tel\u00e9fono interfiere o proh\u00edbe el correcto funcionamiento de Honda Mapit.<\/p>\n<p><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/notifications_2.png\" width=\"362\" height=\"379\" alt=\"\" class=\"wp-image-34821 alignnone size-full\" style=\"display: block; margin-left: auto; margin-right: auto;\"><\/span><\/span><\/p>\n<p><strong>IMPORTANTE:<\/strong> Recuerda habilitar y permitir TODAS las opciones disponibles en el apartado de notificaciones dentro de los ajustes y darle TODOS los permisos a la App para que pueda recibir de forma correcta la posici\u00f3n de la moto y enviar alertas de movimiento a tu tel\u00e9fono.<\/p>\n<p>Cada marca y modelo tiene sus particularidades. A continuaci\u00f3n, puedes consultar las especificaciones dependiendo del modelo de tu tel\u00e9fono:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"https:\/\/mapit.me\/2019\/07\/30\/haz-esto-para-recibir-todas-las-notificaciones-de-mapit-en-tu-iphone-ipad\/\">Comprobaciones de configuraci\u00f3n para iPhone<\/a><\/li>\n<li><a href=\"https:\/\/mapit.me\/2019\/07\/12\/que-hago-si-no-recibo-notificaciones-de-mapit-en-mi-samsung-galaxy\/\">Comprobaciones de configuraci\u00f3n para Samsung<\/a><\/li>\n<li><a href=\"https:\/\/mapit.me\/2019\/05\/10\/que-hago-si-no-recibo-notificaciones-de-mapit-en-mi-huawei-honor\/\">Comprobaciones de configuraci\u00f3n para Huawei<\/a><\/li>\n<li><a href=\"https:\/\/mapit.me\/2019\/07\/25\/haz-esto-para-recibir-todas-las-notificaciones-en-tu-xiaomi\/\">Comprobaciones de configuraci\u00f3n para Xiomi<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Por \u00faltimo, recuerda que para que el dispositivo pueda generar alertas de movimiento, tiene que estar en un sitio con cobertura y tiene que tener la bater\u00eda por encima del 10%.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfC\u00f3mo puedo ver las revisiones que ha pasado mi moto?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A trav\u00e9s de la secci\u00f3n Revisiones de la app, se puede acceder al Hist\u00f3rico de Revisiones, donde podr\u00e1s a\u00f1adir o editar cualquier revisi\u00f3n que haya pasado tu moto. Simplemente deberemos a\u00f1adir la fecha, los kil\u00f3metros que ten\u00eda la moto en el momento de la revisi\u00f3n y el motivo.<br \/>Adem\u00e1s, todas las revisiones que pases en tu concesionario oficial Honda se ver\u00e1n reflejadas aqu\u00ed.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;BATERIA&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;32px|0px|0px|0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;BATERIA&#8221; module_id=&#8221;bateria&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#dc182d&#8221; header_2_font=&#8221;Proxima Nova Extra Condensed Semibold||||||||&#8221; header_2_text_color=&#8221;#dc182d&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|6px|0px|false|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>BATER\u00cdA<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;\u00bfEl dispositivo puede agotar la bater\u00eda de mi moto?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Se recomienda instalar el dispositivo Mapit en el circuito postllave de la moto, siguiendo las <a href=\"https:\/\/mapit.me\/instrucciones-de-instalacion\/\">instrucciones de montaje<\/a>. Por tanto, se carga cuando la motocicleta est\u00e1 encendida y en trayecto, ya que va conectado al sistema el\u00e9ctrico, no a la bater\u00eda. De esta forma, estando correctamente instalado, el dispositivo no puede da\u00f1ar la bater\u00eda de la moto.<\/p>\n<p>El dispositivo dispone de una bater\u00eda interna de litio, con una autonom\u00eda de hasta 30 d\u00edas* estando completamente cargada. El factor m\u00e1s importante para garantizar la autonom\u00eda y longevidad de la bater\u00eda, es el uso semanal recomendado, que corresponde a 15-20 minutos diarios.<\/p>\n<p><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\"><span>*dependiendo del nivel de carga en el momento del \u00faltimo trayecto, del modelo de dispositivo y la configuraci\u00f3n del nivel de alerta<\/span><\/span><\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfPor qu\u00e9 mi bater\u00eda se descarga r\u00e1pidamente?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">Si tu bater\u00eda se descarga m\u00e1s r\u00e1pido de lo normal, revisa los siguientes casos:<\/span><\/span><\/p>\n<ul>\n<li>En los modelos M30x, la mayor duraci\u00f3n de la bater\u00eda interna se obtiene con el ajuste del <strong><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">modo de notificaciones <\/span><\/span><\/strong>en &#8216;Bajo Consumo&#8217;. En modo &#8216;Autom\u00e1tico&#8217; o &#8216;Activo&#8217; producen una descarga m\u00e1s acelerada.<strong><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\"><\/span><\/span><\/strong><\/li>\n<li><strong><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">La moto lleva al sol un tiempo prolongado y la bater\u00eda del Mapit se ha resentido: <\/span><\/span><\/strong><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">Esto puede darse con m\u00e1s frecuencia durante los meses de verano o si el Mapit est\u00e1 cerca de focos de calor. Las limitaciones son debidas al uso de bater\u00edas de pol\u00edmero de ion de litio (LiPo). Los rangos de temperatura \u00f3ptimos son los siguientes:<\/span><\/span>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">Almacenaje: -20 \u00baC \/ +45 \u00baC<\/span><\/span><\/li>\n<li><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">Funcionamiento: -25 \u00baC \/ +55 \u00baC<br \/><\/span><\/span><\/li>\n<li><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">Carga bater\u00eda interna: 0 \u00baC \/ +45 \u00baC<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">Mis trayectos duran menos de 15\u2019 o 20\u2019, y el Mapit recibe un nivel de carga escaso: <\/span><\/span><\/strong><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">Utilizar la moto menos de 3 horas por semana puede hacer que la carga que recibe el dispositivo sea insuficiente para soportar el consumo de bater\u00eda. Si utilizas la moto con frecuencia, el Mapit se cargar\u00e1 durante la conducci\u00f3n. Siempre en funci\u00f3n del tiempo recorrido, sin tener en cuenta los kil\u00f3metros. Es decir, si en 30 minutos recorres 5 kil\u00f3metros, el Mapit recibir\u00e1 la misma carga que si conduces 20 kil\u00f3metros en 30 minutos. A mayor tiempo de trayecto sostenido en el tiempo, mayor carga recibir\u00e1 y m\u00e1s aguantar\u00e1 en modo reposo.<\/span><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfQu\u00e9 pasa si no cojo la moto durante un tiempo largo?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">Si no puedes conducir la moto durante un tiempo, al Mapit no le ocurrir\u00e1 nada: solo se descargar\u00e1 la bater\u00eda, volviendo a su nivel normal en cuanto retomes la actividad diaria con el veh\u00edculo. La bater\u00eda interna del Mapit le permitir\u00e1 mantener el funcionamiento hasta 4 semanas*.<\/span><\/span><\/p>\n<p><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\"><span>*dependiendo del nivel de carga en el momento del \u00faltimo trayecto, del modelo de dispositivo y la configuraci\u00f3n del nivel de alerta<\/span><\/span><\/span><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;TRAYECTOS&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;32px|0px|0px|0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;TRAYECTOS&#8221; module_id=&#8221;trayectos&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#dc182d&#8221; header_2_font=&#8221;Proxima Nova Extra Condensed Semibold||||||||&#8221; header_2_text_color=&#8221;#dc182d&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|6px|0px|false|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>TRAYECTOS<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;\u00bfD\u00f3nde puedo ver mis trayectos y estad\u00edsticas de uso?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Para visualizar tus trayectos, debes acceder a tu moto (en caso de tener m\u00e1s de una) y acceder al apartado de Trayectos en la parte inferior de la pantalla. Podr\u00e1s encontrar todos los trayectos semanales y, si seleccionas un d\u00eda en concreto, te aparecer\u00e1n las que hayas hecho durante ese d\u00eda.<\/p>\n<p>Tambi\u00e9n puedes ver tus kil\u00f3metros diarios, semanales y totales a trav\u00e9s de los gr\u00e1ficos de barras.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/routes_1.png\" width=\"197\" height=\"413\" alt=\"\" class=\"wp-image-34904 alignnone size-full\" style=\"display: block; margin-left: auto; margin-right: auto;\"><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfQu\u00e9 significa inicio estimado del trayecto?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Esto ocurre cuando el primer punto detectado para esta ruta no coincide con el punto de finalizaci\u00f3n de la ruta anterior. Por este motivo, se estima que el punto de inicio de esta ruta no es correcto.<br \/>Para representar la ruta, se considera como punto de inicio el punto de finalizaci\u00f3n de la ruta anterior.<br \/>El trayecto entre este punto de inicio estimado y el primer punto real detectado se representa con una l\u00ednea discontinua.<br \/>El trayecto entre el primer punto real y el \u00faltimo punto detectado se representa con una l\u00ednea continua.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfPuedo descargar y exportar mis rutas?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-renderer-start-pos=\"729\">S\u00ed, puedes descargar tus rutas en formato GPX para guardarlas o compartirlas con quien quieras. Para hacerlo, simplemente accede a la pesta\u00f1a Trayectos y selecciona el trayecto que desees descargar. En la esquina superior derecha, aparecer\u00e1 un icono que te permitir\u00e1 guardar o compartir la ruta deseada.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfPuedo generar un informe de mis trayectos?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>S\u00ed, a trav\u00e9s de la funcionalidad Informe de trayectos. Para obtenerlo, simplemente sigue estos pasos:<\/p>\n<ol>\n<li>Accede a la pesta\u00f1a Informaci\u00f3n y luego haz click en Informe de Trayectos.<\/li>\n<li>Selecciona la franja de fechas que quieres que contenga tu informe. Recuerda que no puede superar los 100 trayectos ni los 31 d\u00edas.<\/li>\n<li>Confirma que los datos seleccionados y tu correo electr\u00f3nico son correctos.<\/li>\n<li>Recibir\u00e1s tu informe en el email en algunos minutos.<\/li>\n<\/ol>\n<p>En caso de que no recibas tu informe pasados 5 minutos, revisa la carpeta de SPAM o solic\u00edtalo de nuevo. Si el problema persiste, ponte en contacto con nosotros en <a href=\"mailto:atencioncliente@mapit.me\">atencioncliente@mapit.me<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfPor qu\u00e9 no me marca correctamente los trayectos?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Si has realizado tus rutas atravesando zonas sin cobertura, estos podr\u00edan fraccionarse y trazar las rutas donde haya podido cogerte los puntos de localizaci\u00f3n, es decir, si has pasado por alg\u00fan t\u00fanel o carretera sin cobertura, podr\u00eda no haberte cogido la ubicaci\u00f3n correctamente.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfC\u00f3mo puedo saber d\u00f3nde no marcar\u00e1 la ubicaci\u00f3n correctamente?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Es muy sencillo, piensa que es como tu tel\u00e9fono m\u00f3vil, en tramos sin cobertura podr\u00eda no funcionar correctamente, como parkings subterr\u00e1neos, t\u00faneles, monta\u00f1as y\/o carreteras con baja cobertura, calles muy estrechas, ca\u00f1ones urbanos, etc.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;METODO DE PAGO&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;32px|0px|0px|0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;METODO DE PAGO&#8221; module_id=&#8221;pago&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#dc182d&#8221; header_2_font=&#8221;Proxima Nova Extra Condensed Semibold||||||||&#8221; header_2_text_color=&#8221;#dc182d&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|6px|0px|false|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>M\u00c9TODO DE PAGO<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;\u00bfPuedo a\u00f1adir un m\u00e9todo de pago desde la App?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Puedes a\u00f1adir un nuevo m\u00e9todo de pago desde la App y tambi\u00e9n desde la p\u00e1gina web de Mapit. Debes tener en cuenta que al a\u00f1adir uno nuevo, \u00e9ste se establecer\u00e1 como m\u00e9todo de pago predeterminado.<\/p>\n<p>Entrar en el men\u00fa desplegable &gt; M\u00e9todo de pago. Tambi\u00e9n puedes hacerlo, a trav\u00e9s de nuestra web: <a href=\"https:\/\/honda.mapit.me\/payment-details\">https:\/\/honda.mapit.me\/payment-details<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/payment_1.png\" width=\"256\" height=\"537\" alt=\"\" class=\"wp-image-34877 alignnone size-full\"> <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/payment_2.png\" width=\"256\" height=\"537\" alt=\"\" class=\"wp-image-34878 alignnone size-full\"><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfTienes problemas para a\u00f1adir la tarjeta o m\u00e9todo de pago?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Para prevenir el fraude, ahora en Mapit necesitamos que confirmes tu m\u00e9todo de pago a trav\u00e9s del banco. Es un proceso sencillo, pero las primeras veces puede generar confusi\u00f3n.<\/p>\n<p>3D Secure es la nueva forma de pago desarrollada por Visa y MasterCard que posibilita la realizaci\u00f3n de compras seguras en Internet y autentifica al comprador como leg\u00edtimo titular de la tarjeta que est\u00e1 utilizando. A partir de ahora solo podr\u00e1s comprar introduciendo una clave secreta que recibir\u00e1s en tu tel\u00e9fono m\u00f3vil, la cual, autorizar\u00e1 la compra que est\u00e1s realizando en ese preciso momento. Si no introduces esa clave, no podr\u00e1s terminar la compra con la tarjeta. Tu pedido se tramitar\u00e1 de forma m\u00e1s sencilla, r\u00e1pida y segura.<\/p>\n<p>Sigue los siguientes pasos para a\u00f1adir una tarjeta de cr\u00e9dito o d\u00e9bito a trav\u00e9s de la app.<\/p>\n<ul>\n<li><strong>Paso 1:<\/strong> Accede a la app de Honda Mapit y clica en el icono de \u2018Ajustes\u2019.<\/li>\n<li><strong>Paso 2:<\/strong> Dentro del men\u00fa ajustes clica en \u2018M\u00e9todo de pago\u2019.<\/li>\n<li><strong>Paso 3:<\/strong> A\u00f1ade un m\u00e9todo de pago, introduciendo tu tarjeta de d\u00e9bito o cr\u00e9dito, la fecha de caducidad y el CVC, y haz clic en \u2018Siguiente\u2019.<\/li>\n<li><strong>Paso 4:<\/strong> Abre la notificaci\u00f3n push que tu banco te ha enviado. Si no la recibes, accede a la aplicaci\u00f3n o web de tu banco para validar la tarjeta. Revisa las notificaciones en la app de tu banco, es muy probable que la hayas recibido all\u00ed.  <\/li>\n<li><strong>Paso 5:<\/strong> Sigue las indicaciones de tu banco para aceptar la compra. Te preguntar\u00e1 si est\u00e1s realizando una compra y te pedir\u00e1 que la valides. Seg\u00fan cual sea tu banco, deber\u00e1s introducir tu clave personal y confirmarlo con la huella digital o a\u00f1adiendo un c\u00f3digo enviado a tu m\u00f3vil.<br \/>Cuando introduces el m\u00e9todo de pago no se realiza ning\u00fan cargo (0,0 \u20ac). El cargo de tu suscripci\u00f3n se realizar\u00e1 en la fecha indicada en la app de Mapit.<\/li>\n<li><strong>Paso 6:<\/strong> Vuelve a la app de Honda Mapit para confirmar el m\u00e9todo de pago.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfC\u00f3mo elimino mi m\u00e9todo de pago?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Si deseas eliminar tu m\u00e9todo de pago, simplemente debes acceder al apartado de \u201cM\u00e9todo de pago\u201d e ir al que quieres eliminar y deslizar hacia la izquierda, donde te aparecer\u00e1 el icono de una papelera. Debes tener en cuenta que, si solamente cuentas con un \u00fanico m\u00e9todo de pago a\u00f1adido, no ser\u00e1 posible eliminar este, ya que el sistema solicita que permanezca al menos uno obligatoriamente.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/payment_3.png\" width=\"223\" height=\"468\" alt=\"\" class=\"wp-image-34883 alignnone size-full\" style=\"float: left;\"><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfQui\u00e9n tiene acceso a mi cuenta bancaria o tarjeta?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">Debido a la ley de protecci\u00f3n de datos, los m\u00e9todos de pago de todos los clientes est\u00e1n encriptados y Mapit no tiene acceso a ellos.<\/span><\/span><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;UBICACI\u00d3N&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;32px|0px|0px|0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;UBICACI\u00d3N&#8221; module_id=&#8221;ubicacion&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#dc182d&#8221; header_2_font=&#8221;Proxima Nova Extra Condensed Semibold||||||||&#8221; header_2_text_color=&#8221;#dc182d&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|6px|0px|false|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>UBICACI\u00d3N<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;\u00bfPor qu\u00e9 no detecta mi ubicaci\u00f3n?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Debes de tener en cuenta que, si tu moto est\u00e1 en una zona sin cobertura, como parkings subterr\u00e1neos, t\u00faneles, monta\u00f1as y\/o carreteras con baja cobertura, podr\u00eda no reconocerte correctamente el punto de localizaci\u00f3n, es decir, cuanta menos cobertura haya m\u00e1s imprecisa ser\u00e1 la localizaci\u00f3n. \u00a1Pero no te preocupes! Se solucionar\u00e1 en el momento en el que vuelva a estar en una zona con buena cobertura.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfPuedo compartir mi ubicaci\u00f3n?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>S\u00ed, puedes compartir tu ubicaci\u00f3n con quien t\u00fa quieras durante 4 horas. Para hacerlo, selecciona tu moto y haz click en el icono de la esquina superior derecha para enviarlo. Adem\u00e1s, no gasta bater\u00eda de tu tel\u00e9fono como otras aplicaciones, ya que localiza tu moto, no tu tel\u00e9fono.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfPodr\u00eda verse afectada la ubicaci\u00f3n de mi Mapit en condiciones climatol\u00f3gicas adversas?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Ten en cuenta que el GPS recibe se\u00f1al de los sat\u00e9lites, por lo que, si desde el cielo hay poca visibilidad, podr\u00eda verse afectada. Por ejemplo, en un d\u00eda muy nublado y\/o lluvioso, quiz\u00e1 pierdas la ubicaci\u00f3n GPS hasta que vuelva a despejarse.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfEn qu\u00e9 pa\u00edses funciona?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]El dispositivo funciona dentro del Espacio Econ\u00f3mico Europeo, es decir, en todos los pa\u00edses de la Uni\u00f3n Europea (UE), Islandia, Liechtenstein y Noruega. Al entrar en otros pa\u00edses como Andorra o Marruecos, Mapit permanecer\u00e1 sin conexi\u00f3n. Al salir, el dispositivo detectar\u00e1 aut\u00f3nomamente que ya se encuentra en una zona de cobertura y funcionar\u00e1 sin necesitar m\u00e1s acciones.[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;TRASPASO MOTO&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;32px|0px|0px|0px|false|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;TRASPASO MOTO&#8221; module_id=&#8221;traspaso&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#dc182d&#8221; header_2_font=&#8221;Proxima Nova Extra Condensed Semibold||||||||&#8221; header_2_text_color=&#8221;#dc182d&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|6px|0px|false|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>TRASPASO MOTO<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;\u00bfQu\u00e9 hago si vendo mi moto a un particular?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>En caso de vender tu moto, existe una opci\u00f3n para traspasar la licencia de Mapit al comprador:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Acceder a la app de Honda Mapit.<\/li>\n<li>Hacer click sobre el veh\u00edculo, click en Informaci\u00f3n y seleccionar la opci\u00f3n \u201cVenta\/Traspaso\u201d<\/li>\n<li>Escoger la opci\u00f3n \u201cParticular\u201d, donde se debe introducir tanto el correo electr\u00f3nico como el tel\u00e9fono m\u00f3vil del comprador de la moto.<\/li>\n<li>Si se acepta el proceso, el Honda Mapit quedar\u00e1 desvinculado de la cuenta del vendedor al instante.<\/li>\n<li>Si al finalizar el proceso existen dudas acerca del proceso, se puede hacer click en el bot\u00f3n \u201cContactad conmigo\u201d y nuestro equipo contactar\u00e1 con el vendedor en la mayor brevedad posible.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfQu\u00e9 pasa si mi suscripci\u00f3n caduca en unos meses y vendo la moto?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>En este caso, estos d\u00edas quedar\u00e1n almacenados, y podr\u00e1n ser utilizados en caso de que se adquiriera otro dispositivo. Cuando accedas a la app, podr\u00e1s consultar los d\u00edas de suscripci\u00f3n restantes.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;El nuevo propietario est\u00e1 interesado en activar el Mapit \u00bfQu\u00e9 debe de hacer?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Durante el proceso de traspaso, al introducir los datos del comprador, nosotros nos encargaremos de contactar con \u00e9l\/ella. A trav\u00e9s del email, le enviaremos un correo para aceptar el traspaso de licencia y activar la suscripci\u00f3n gratis durante un per\u00edodo de prueba concreto.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfQu\u00e9 hago si vendo mi moto pero me quedo el Mapit para mi otra moto?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>En este caso, necesitamos que nos comuniques el cambio de moto a trav\u00e9s del correo <a href=\"mailto:atencioncliente@mapit.me\">atencioncliente@mapit.me<\/a>, para que podamos actualizar los datos de tu nueva moto.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Si vendo mi moto y me quedo con el Mapit, \u00bfPuedo usarlo en otra marca de motos?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]Claro que s\u00ed. Mapit est\u00e1 dise\u00f1ado para cualquier tipo de moto y marca, incluso puedes ponerlo en tu coche.[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfPuedo realizar tantos traspasos como quiera?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span aria-labelledby=\"value\"><span class=\"objectBox objectBox-string\">S\u00ed, pero deber\u00e1s tener en cuenta que tendr\u00e1n que pasar 12 meses entre un traspaso y otro.<\/span><\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfQu\u00e9 pasa si vendo mi moto a un concesionario?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>En caso de vender o traspasar una moto con Mapit a un concesionario, el proceso es exactamente igual que a un particular, con la diferencia que debemos seleccionar la opci\u00f3n \u2018Concesionario\u2019 dentro de la pesta\u00f1a de \u2018Venta\/Traspaso\u2019. Una vez ah\u00ed, deberemos seleccionar el taller oficial Honda al que vendemos la motocicleta para finalizar el proceso.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;CITAS&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|true|true&#8221; custom_padding=&#8221;32px|0px|0px|0px|false|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;CITAS&#8221; module_id=&#8221;citas&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#dc182d&#8221; header_2_font=&#8221;Proxima Nova Extra Condensed Semibold||||||||&#8221; header_2_text_color=&#8221;#dc182d&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|true&#8221; custom_padding=&#8221;0px|0px|6px|0px|false|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>CITAS<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;\u00bfPuedo pedir cita para servicios que no sean mantenimiento peri\u00f3dico?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Por supuesto, puedes pedir cita por el motivo que necesites: cambio de neum\u00e1ticos, reparaci\u00f3n por golpes o pintura, aver\u00edas, ruidos u otros.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/appointments_1-1.png\" width=\"211\" height=\"442\" alt=\"\" class=\"wp-image-34890 alignnone size-full\"><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfSe puede editar o eliminar una cita despu\u00e9s de crearla?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Despu\u00e9s de crear una cita es posible eliminarla. Puedes acceder al apartado \u201cCitas\u201d y pulsar sobre &#8220;Ver cita servicio Honda&#8221;. Deslizando el dedo para llegar a la parte inferior derecha te encontraras con la opci\u00f3n \u201cEliminar cita\u201d.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/appointments_2.png\" width=\"203\" height=\"425\" alt=\"\" class=\"wp-image-34892 alignnone size-full\"><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfC\u00f3mo puedo ver las revisiones que ha pasado mi moto?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A trav\u00e9s de la secci\u00f3n Revisiones de la app, se puede acceder al Hist\u00f3rico de Revisiones, donde podr\u00e1s a\u00f1adir o editar cualquier revisi\u00f3n que haya pasado tu moto. Simplemente deberemos a\u00f1adir la fecha, los kil\u00f3metros que ten\u00eda la moto en el momento de la revisi\u00f3n y el motivo.<br \/>Adem\u00e1s, todas las revisiones que pases en tu concesionario oficial Honda se ver\u00e1n reflejadas aqu\u00ed.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfC\u00f3mo puedo cambiar mi concesionario para pedir cita?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Para pedir cita en otro concesionario oficial Honda del que tienes asignado en la app, puedes solicitarlo directamente a trav\u00e9s de <a href=\"mailto:atencioncliente@mapit.me\">atencioncliente@mapit.me<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;\u00bfCu\u00e1ndo sabr\u00e9 que mi moto est\u00e1 lista?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#dc182d&#8221; toggle_icon=&#8221;&#x4c;||divi||400&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; open_icon_color=&#8221;#dc182d&#8221; open_toggle_icon=&#8221;&#x4b;||divi||400&#8243; open_use_icon_font_size=&#8221;on&#8221; open_icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h3&#8243; title_font=&#8221;Proxima nova semi bold||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; closed_title_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px|0px|-1px|0px|false|true&#8221; custom_padding=&#8221;16px|0px|16px|0px|true|true&#8221; border_width_right=&#8221;0px&#8221; border_width_left=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Una vez el concesionario ha realizado la reparaci\u00f3n, el concesionario marcar\u00e1 la fecha y la hora de recogida adem\u00e1s del coste total de la revisi\u00f3n. Recibir\u00e1s un a notificaci\u00f3n a trav\u00e9s de la app cuando esto ocurra.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/appointments_3.png\" width=\"252\" height=\"529\" alt=\"\" class=\"wp-image-34893 alignnone size-full\"> <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/old.mapit.me\/wp-content\/uploads\/2021\/11\/appointments_4.png\" width=\"252\" height=\"528\" alt=\"\" class=\"wp-image-34894 alignnone size-full\"><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HELP CENTERPRIMEROS PASOSNecesitamos que realices un primer trayecto de unos 15 minutos, para que tu dispositivo Mapit se enlace con la se\u00f1al GPS. En cuanto se detecte la se\u00f1al, se activar\u00e1 la localizaci\u00f3n y tu Mapit comenzar\u00e1 a comunicar. En caso de que la se\u00f1al no se detecte transcurridos los 15 minutos, repasa los siguientes [&hellip;]<\/p>\n","protected":false},"author":98,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[207],"class_list":["post-265925","page","type-page","status-publish","hentry","tag-embedded-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Help app - MAPIT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/old.mapit.me\/en\/help-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help app - MAPIT\" \/>\n<meta property=\"og:description\" content=\"HELP CENTERPRIMEROS PASOSNecesitamos que realices un primer trayecto de unos 15 minutos, para que tu dispositivo Mapit se enlace con la se\u00f1al GPS. 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